Job Type: Contract to Hire
Pay: $18 – $22 (Commensurate with experience)
Location: North Hills – West View, PA (on-site)
Position Overview:
Our client is looking for a new Service Administrator! The ideal candidate has a background in service administration (service scheduling and processing work orders) and enjoys working in a fast-paced environment.
In this role, you will collaborate with team members to ensure smooth business operations while maintaining high standards of customer satisfaction. This role is 100% on site.
Key Responsibilities:
- Schedule and coordinate appointments between technicians and customers
- Process work orders, including the creation, updating, and closing of orders, to track and document service activities accurately
- Handle customer inquiries and complaints, providing high-quality customer service to resolve issues
- Update current client records and assist with new client onboarding with accuracy
- Order and track parts and supplies needed for service
Required Skills and Qualifications:
- Proven experience as a Service Administrator or similar role
- Proficient in CRM software and MS Teams – familiarity with QuickBooks is a plus
- Excellent time management and organizational skills with attention to detail
- Background in service scheduling and processing work orders
If you want to contribute your skills in a dynamic work environment, we encourage you to apply for this exciting opportunity!