• Location: Charlotte, North Carolina
• Type: Contract To Hire
• Job #576

Job Description Sales Specialist – Inside Sales- Contractor
Job Description
Roles and Responsibilities
? Responsible for customer service inquiries, direct communication, and follow-up on all
problem resolutions concerning bid offers, orders, reports, invoices, agreements, and
contract requirements for targeted clients, assigned accounts package and territories
? Be the key liaison between the Outside salesforce, Customers, and internal Technical
Product Support teams to ensure a smooth sales process and to assist with effective
resolution to any customer inquiries or issues raised
? Customer facing communication to support the business winning strategies
? Creation, submission, follow-up, and close-out of quotations
? Order entry, pricing, lead time and contractual requirements verification in order to avoid any
discrepancies
? Facilitate and document modifications to orders, including changes to bill of material,
drawings, pricing, and availability accordingly
Required Qualifications
? Associate's Degree or GED / High School Diploma with minimum 5 years of experience in
customer service
? Minimum of 1 year direct experience working closely with customers, providing customer
service support, and responding to a wide variety of customer inquiries
Desired Characteristics:
? Bachelor's Degree in related field with a minimum of 3-5 years of technical sales support or
customer support, or non-degreed with 5 or more years of direct experience in sales or
customer support of a technical industrial or commercial manufactured product; Experience
in the Electrical Power Products or Utilities industries is preferred
? Proficiency in second language in Spanish, Portuguese, French – other than English
? Excellent written and verbal communication skills
? Strong analytical, problem solving, and decision-making skills
? Ability to interpret and decipher specs and to comprehend specific customer requirements
? Excellent time management, organization, and prioritization skills
? Must have ability to handle and manage many concurrent customer orders and quotations
? Ability to effectively work within a diverse environment
Location:
? This role will be based on-site in Charlotte-NC. The role is not remote role.